International Delivery

Prices are calculated based on the dimensions and weight of the order. A shipping calculator is available on the cart page.

Delivery Options

DHL Express

Time frames are generally between 3 - 7 working days depending on the location.

The costs of this delivery service includes any duties / taxes that may payable in the country you are sending to.

Australia Post

Time frames are generally between 7 - 14 working days depending on the location.

It is important to be aware that duties and other taxes may be payable in the country you are sending to and the Australia Post service will not cover these. We have no control over when a government may choose to inspect and charge duties on a parcel and the recipient would be required to pay these if you choose the Australia Post delivery option.

PLEASE NOTE - each country has their own rules and guidelines regarding prohibited items and import restrictions. We recommend you check postage regulations and customs information prior to placing your order. We cannot be held responsible for any delayed delivery or issues due to circumstances beyond our control such as Customs, incorrect address given, or any other unforeseen circumstances.

Delivery Details

Please ensure accurate delivery details are provided when you place your order.

We will provide you with tracking information so that you can monitor your delivery and contact the courier company regarding any delays or redirections.

Bits of Australia will not be responsible for any orders that have been lost when authority to leave the parcel was given. Nor will it be responsible if your order is returned as uncollected, had an incorrect address or was returned by sender.

Postage Costs

We want to make our  Australian made gifts accessible to everyone and we are always trying to minimise the postage costs to our customers.

We are always monitoring what services are available to provide our customers with affordable and efficient services.

Sometimes the delivery options available to small businesses like ours are limited or come with additional costs that larger businesses don't incur. We do not make any profit on the the postage costs charged to you it is simply the costs we incur in getting the parcel delivered to you via the different methods.

Feel free to champion improvements in the Australian postal systems with your local members of parliament and the courier companies to improve the services both you and we receive!

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Gift Wrapping Options

We have two gift service options to choose from

1) Individual product gift wrapping - add the products to your shopping cart that you would like to have gift wrapped and then go to this gift wrap page. Each item is individually gift wrapped for $4.50 with a gift message printed on a gift tag. 

or

2) Build your own gift box - Add the products to your shopping cart that you would like to include in your gift box and then go to "Create Your Own Gift Package" page to customise the gift box information. 

If you are giving more than 1 item to the same person and don't want them to be wrapped individually please select the "build your own gift box" option.

Click here for more information or call us on 02 9555 8185 and we will be happy to help!