Can I send my order as a gift?

Yes! We love helping with gifts. We don't include invoices in deliveries so the recipient won't see prices.We have a few gift options available take a look at this page for the different choices.

Do you deliver to PO Boxes and Parcel Lockers?

Sure do — anywhere Australia Post delivers, we do too.

Do all orders come with tracking?

Yes – every Bits of Australia parcel is sent with tracking. You’ll receive your tracking number in our Shipping Confirmation email once your order has been dispatched.

I haven’t received my Shipping Confirmation – what should I do?

Sometimes our emails land in your spam or junk folder. Have a quick look there first. To stop it happening again, mark the email as Not Spam or add us to your safe senders list.

Will I need to sign for my delivery?

By default, we send parcels with signature required to help keep your order safe. If you prefer the parcel to be left without a signature, you can request this during checkout – but please read the next FAQ.

Can I request Authority to Leave (no signature)?

Yes – if you'd like your parcel left somewhere safe, just leave instructions in the message box at checkout.Please note: When authority to leave has been given, Bits of Australia and our couriers can't accept responsibility if the parcel is lost or stolen after delivery is marked as completed.

Why is it important to enter the right address?

Please double-check your delivery details before placing your order. If an incorrect address is given or the parcel is returned to sender (e.g. uncollected from the post office), we can't be held responsible.

What if my order is delayed or hasn’t arrived?

Use the tracking link we provide to monitor your order’s journey. If your parcel hasn't arrived within the estimated timeframe, contact the courier directly and request an escalation or reference number.Still stuck? Send us your order number and we’ll help follow it up from our end.

Can I contact you with delivery questions?

Absolutely! If you're unsure which shipping option is best or need help before or after your order, we’re happy to help. You can reach us by phone or via the contact us form below

Delivery in Australia

Delivery Within Australia

Free standard shipping on orders over $125*

Express options available Australia-wide

Free Shipping Australia-Wide

We offer free standard delivery on most Australian orders over $125 for orders up to 5kg.

Whether you're in the city, by the beach, or in country Australia, we aim to make delivery simple, fair and affordable.

Automatically applied at checkout
Sent via Australia Post
All parcels include tracking
Estimated standard delivery: 2–8 business days depending on location

For orders under $125, standard shipping is charged based on your delivery postcode and destination zone.

Delivery zones include:

City
Metro
Country & Remote

Rates vary by location and are automatically calculated at checkout.

Orders with a chargeable weight over 5kg (whether by cubic weight or actual dead weight) incur a Heavy Parcel charge due to the significantly higher freight costs for larger deliveries.

Need It Fast? Choose Express Post

Upgrade to Express Post at checkout for faster delivery with full tracking:

1–3 business days delivery time for metro areas
Fully tracked with email updates
Express Post pricing is automatically calculated at checkout based on your delivery postcode, parcel size and weight.

Prices are per order and include tracking. We dispatch daily from Sydney and always aim to get your parcel moving quickly. If you need your order even faster and don’t live in metro Sydney, contact us and we can discuss options.

Same day delivery for customers in Sydney

Need your order today? We offer same day delivery for customers in Metro Sydney!

Available Monday to Friday
Order must be placed before 11am (AEST)
Applies to eligible postcodes only
You'll see the same day option at checkout if it's available for your delivery address

If you're unsure whether your area qualifies, feel free to get in touch — we’re happy to check for you!

Delivery Across All States & Territories

From Sydney to the Simpson Desert, we deliver far and wide.

We deliver to all Australian addresses – metro, regional, and remote
We ship to PO Boxes and Parcel Lockers

Order & Dispatch Times

Orders placed before 11am AEST (Mon–Fri) usually dispatch same business day
Orders after 11am, weekends or public holidays ship the next business day
All parcels ship from Sydney

Tracking & Delivery Updates

You’ll receive an email with tracking info as soon as your order has been posted.

Keep an eye on your inbox for updates from Australia Post once it’s on the move.

Frequently Asked Questions

: Yes! We love helping with gifts. We don't include invoices in deliveries so the recipient won't see prices.
We have a few gift options available take a look at this page for the different choices.
: Sure do — anywhere Australia Post delivers, we do too.
: Yes – every Bits of Australia parcel is sent with tracking. You’ll receive your tracking number in our Shipping Confirmation email once your order has been dispatched.
: Sometimes our emails land in your spam or junk folder. Have a quick look there first. To stop it happening again, mark the email as Not Spam or add us to your safe senders list.
: By default, we send parcels with signature required to help keep your order safe. If you prefer the parcel to be left without a signature, you can request this during checkout – but please read the next FAQ.
: Yes – if you'd like your parcel left somewhere safe, just leave instructions in the message box at checkout.

Please note: When authority to leave has been given, Bits of Australia and our couriers can't accept responsibility if the parcel is lost or stolen after delivery is marked as completed.
: Please double-check your delivery details before placing your order. If an incorrect address is given or the parcel is returned to sender (e.g. uncollected from the post office), we can't be held responsible.
: Use the tracking link we provide to monitor your order’s journey. If your parcel hasn't arrived within the estimated timeframe, contact the courier directly and request an escalation or reference number.

Still stuck? Send us your order number and we’ll help follow it up from our end.
: Absolutely! If you're unsure which shipping option is best or need help before or after your order, we’re happy to help. You can reach us by phone or via the contact us form below